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海淘售后处理那些要用到的模板大汇总

上一篇 / 下一篇  2015-02-06 14:09:51 / 个人分类:FAQ

一般的邮件处理需要24-48小时,如果急的单最好LIVE CHAT,不急的话可以用下列模板发邮件处理。
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一、账号登录出现问题

b'Y[.\$hZE0Hi there,★Central Perk★——老友咖啡馆SjV3c3PW
My account is ***@qq.com(账号邮箱), but I can\'t log on with my password. Would you please help check my account and confirm my registration status. Thanks.★Central Perk★——老友咖啡馆(O'CVRYRy
★Central Perk★——老友咖啡馆!]lu1]o0LS8X4t1e
二、催促网站发货★Central Perk★——老友咖啡馆8K"]E#@FY {k
Hi there,★Central Perk★——老友咖啡馆$a&U%z1G o
My order number is 123457(订单号), which was placed on 09/22/2014(订单日期).  I kindly request if you could accelerate the processing and the picking so that the order will be delivered ASAP. Thanks.  b2 A# K( S2 L( O+ |% n+ F5 c1 C
|g O%n Z'kb0★Central Perk★——老友咖啡馆b*nka!l)z1V+U$B[7h
三、要求发货合箱:★Central Perk★——老友咖啡馆4Vhd\]xe%y
Hi there,
hU*YL$m%A0My order number is123457(订单号), which was placed on 09/22/2014(订单日期). I\'m writing to check if you will ship all things that I ordered  in a single package. Please do not separate them into several packages. Thank you.
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+k5u6eW"A&o0四、申请退货:、
`0C)tjeh0Hi there,
.b[6DXDc0My order number is 123457(订单号), which was placed on 09/22/2014(订单日期).  I don\'t like it since color is different from what I have expected(退货理由). Can you offer me free shipping label to return it? Thanks.
?Q%htP0★Central Perk★——老友咖啡馆K5yAs A9S
五、追问快递号:★Central Perk★——老友咖啡馆*W:P-Dj$L,d%b,H
Hi there,
^sI[i k0My order number is 123457(订单号), which was placed on 09/22/2014(订单日期).  May I have the tracking number of it? Thanks.1
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+`k.e{~7j;Ko0六、要求退回价格差:
7Lg Q`/tz"I1n0Hi there,
,C`#IW h? Cn:uCG0My order number is 123457(订单号). ** was $20(下单时的价格) and it is $15(现在的价格) now so I strongly request price match, which is $5(差价). Please refund the difference to my original credit card. Thanks.
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.ZpyP{0七、追问砍单原因:★Central Perk★——老友咖啡馆X1D7z e,_-lub:t"o
Hi there,.
$eI/x;L6t"\0My order number is 123457(订单号), which was placed on 09/22/2014(订单日期).  However, you cancelled it without notifying me. May I know the reason?★Central Perk★——老友咖啡馆y \UyR&c~t
★Central Perk★——老友咖啡馆Os O A-{ lt:o;K
★Central Perk★——老友咖啡馆g6y*N0y%\
八、修改送货地址:★Central Perk★——老友咖啡馆.D3{mN+AY
Hi there,
Q:H'A sg|!I[0My order number is 123457(订单号), which was placed on 09/22/2014(订单日期). I wanna request to change shipping address, which is **(新地址). Thanks.- ★Central Perk★——老友咖啡馆;GS0}I/{)A0\
★Central Perk★——老友咖啡馆Hb DD gB

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