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海淘售后处理那些要用到的模板大汇总

上一篇 / 下一篇  2015-02-06 14:09:51 / 个人分类:FAQ

一般的邮件处理需要24-48小时,如果急的单最好LIVE CHAT,不急的话可以用下列模板发邮件处理。★Central Perk★——老友咖啡馆6k ~*I,[!x l
一、账号登录出现问题
★Central Perk★——老友咖啡馆y G)m$?"ItP6}
Hi there,★Central Perk★——老友咖啡馆BY%_}F%]
My account is ***@qq.com(账号邮箱), but I can\'t log on with my password. Would you please help check my account and confirm my registration status. Thanks.
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二、催促网站发货★Central Perk★——老友咖啡馆3xd*[.oE*Rgw&V
Hi there,★Central Perk★——老友咖啡馆*a:d'u3y2y f8^wj
My order number is 123457(订单号), which was placed on 09/22/2014(订单日期).  I kindly request if you could accelerate the processing and the picking so that the order will be delivered ASAP. Thanks.  b2 A# K( S2 L( O+ |% n+ F5 c1 C★Central Perk★——老友咖啡馆[z8gd`

}PClf7g?0三、要求发货合箱:
!Y!|d1ict,v6TW0Hi there,★Central Perk★——老友咖啡馆qqv-_d _-Ay
My order number is123457(订单号), which was placed on 09/22/2014(订单日期). I\'m writing to check if you will ship all things that I ordered  in a single package. Please do not separate them into several packages. Thank you.
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+q0oM!V p9O?.X0四、申请退货:、★Central Perk★——老友咖啡馆:qd u#V3k#?"MC)R M
Hi there,
Z&i(dG,]3^w0My order number is 123457(订单号), which was placed on 09/22/2014(订单日期).  I don\'t like it since color is different from what I have expected(退货理由). Can you offer me free shipping label to return it? Thanks.★Central Perk★——老友咖啡馆6yT@&]3Z6_
★Central Perk★——老友咖啡馆G"FzK*v5@
五、追问快递号:
g4I epa0Hi there,
oQ f:{%r8I-L9Y0My order number is 123457(订单号), which was placed on 09/22/2014(订单日期).  May I have the tracking number of it? Thanks.1★Central Perk★——老友咖啡馆v#v&G9Q7vP^9g

/C stl0{2K*S.rHj P(v0六、要求退回价格差:★Central Perk★——老友咖啡馆.W H)aYA!v*x
Hi there,★Central Perk★——老友咖啡馆H;S*D6M!? L!AF
My order number is 123457(订单号). ** was $20(下单时的价格) and it is $15(现在的价格) now so I strongly request price match, which is $5(差价). Please refund the difference to my original credit card. Thanks.★Central Perk★——老友咖啡馆%ir\#?F)H
★Central Perk★——老友咖啡馆ToDihm1Fz/O
七、追问砍单原因:★Central Perk★——老友咖啡馆$xlaR5\F
Hi there,.
-t:_G FI!cE P1d0My order number is 123457(订单号), which was placed on 09/22/2014(订单日期).  However, you cancelled it without notifying me. May I know the reason?
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V#p Pa a5Q6dl0八、修改送货地址:
;e+V"[ Mk,o F0Hi there,★Central Perk★——老友咖啡馆K4Z)MzVq/A"j0o8R~
My order number is 123457(订单号), which was placed on 09/22/2014(订单日期). I wanna request to change shipping address, which is **(新地址). Thanks.-
~L|\C%M@2w)Z*u0★Central Perk★——老友咖啡馆f N.Q%[ r|q1q

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