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海淘售后处理那些要用到的模板大汇总

上一篇 / 下一篇  2015-02-06 14:09:51 / 个人分类:FAQ

一般的邮件处理需要24-48小时,如果急的单最好LIVE CHAT,不急的话可以用下列模板发邮件处理。★Central Perk★——老友咖啡馆\TAr#b
一、账号登录出现问题

y@6nv M"oC XM&u0Hi there,★Central Perk★——老友咖啡馆/o1KX9uX2aQ `
My account is ***@qq.com(账号邮箱), but I can\'t log on with my password. Would you please help check my account and confirm my registration status. Thanks.★Central Perk★——老友咖啡馆5Rk8a.mtE:G0sU6I4d

4Z(e'P@`0二、催促网站发货★Central Perk★——老友咖啡馆~%H`m/a)_s
Hi there,★Central Perk★——老友咖啡馆h5j:L Uz/S U
My order number is 123457(订单号), which was placed on 09/22/2014(订单日期).  I kindly request if you could accelerate the processing and the picking so that the order will be delivered ASAP. Thanks.  b2 A# K( S2 L( O+ |% n+ F5 c1 C★Central Perk★——老友咖啡馆 UC h}!^g
★Central Perk★——老友咖啡馆]-MU7yglda
三、要求发货合箱:
)}4@)\/Y~*cR$x0Hi there,
Ya C'vy0t0My order number is123457(订单号), which was placed on 09/22/2014(订单日期). I\'m writing to check if you will ship all things that I ordered  in a single package. Please do not separate them into several packages. Thank you.
d-j1_yR \0M:_I0u0★Central Perk★——老友咖啡馆M"F FIKX"w
四、申请退货:、★Central Perk★——老友咖啡馆'qC-S'~G8e L'l e
Hi there,★Central Perk★——老友咖啡馆x#O z{S)F~
My order number is 123457(订单号), which was placed on 09/22/2014(订单日期).  I don\'t like it since color is different from what I have expected(退货理由). Can you offer me free shipping label to return it? Thanks.★Central Perk★——老友咖啡馆\'~/IF'f0w Z3o
★Central Perk★——老友咖啡馆-U)NHf+B%`p c_V
五、追问快递号:
#Hvyp:T;\GP&Q0Hi there,
e'A:VG#S~WmB0My order number is 123457(订单号), which was placed on 09/22/2014(订单日期).  May I have the tracking number of it? Thanks.1★Central Perk★——老友咖啡馆B(A!r@8R"WT:P
★Central Perk★——老友咖啡馆{+tn7t6_a-V]g
六、要求退回价格差:★Central Perk★——老友咖啡馆 E&{7Iz.?#?-ch
Hi there,★Central Perk★——老友咖啡馆\ Y*GI%D
My order number is 123457(订单号). ** was $20(下单时的价格) and it is $15(现在的价格) now so I strongly request price match, which is $5(差价). Please refund the difference to my original credit card. Thanks.
C^W6K"n&z/D7` C0★Central Perk★——老友咖啡馆1H2uwWc
七、追问砍单原因:★Central Perk★——老友咖啡馆T&SkLZ4b YT
Hi there,.★Central Perk★——老友咖啡馆^%H]2D!bD@s
My order number is 123457(订单号), which was placed on 09/22/2014(订单日期).  However, you cancelled it without notifying me. May I know the reason?★Central Perk★——老友咖啡馆sP.m*c&g9`A
★Central Perk★——老友咖啡馆G V]a6p2yIc[

-{d4BhF+^z/L{(D0八、修改送货地址:
5_f o"QZ0Hi there,
*K1p6_;O Q9G Y A]0My order number is 123457(订单号), which was placed on 09/22/2014(订单日期). I wanna request to change shipping address, which is **(新地址). Thanks.- ★Central Perk★——老友咖啡馆:O@%X8C y(o i7?)I x+i
★Central Perk★——老友咖啡馆xd0X `"d} N

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